Best Practices in HR, in its Sept. 5 issue,  features a recent study conducted by Corporate Voices for Working Families regarding workplace flexibility for hourly workers. The publication is produced by Business & Legal Reports.

The study, Innovative Workplace Flexibility Options for Hourly Workers, finds that flexibility arrangements for hourly workers are just as beneficial as those for salaried workers. Furthermore, employers who present this flexibility to hourly employees find that this option enhances recruitment, retention, engagement, productivity and cost control.

In the article, John Wilcox, Vice President of Operations for Corporate Voices, says that although flextime is practical for most hourly positions, it is not always possible. Therefore, employers use other alternatives to provide flexibility such as a compressed workweek, taking vacation or sick time in hourly or partial-day increments, or trading shifts with a co-worker.

Another key finding of the study is the benefit of allowing hourly workers to set their own hours — an option that is not only valuable to employees but managers as well. Ultimately, “managers and employees both report that flexibility positively impacts productivity, customer service, work/life effectiveness, stress levels and well being”.

Also included in the article are Corporate Voices’ recommendations for best practices to follow when applying workplace flexibility for hourly workers. Here are a few examples:

  • Empower employees in the design and ongoing management of flexible work practices
  • Give employees some choice and control over their work hours
  • Train managers on flexible work practices
  • Effectively communicate schedules and business information throughout the organization
  • Use flexibility as a business tool to help the organization recruit, develop and retain high-performers.

The complete text of the study, as well as other research and information about flexible work options, is available on the Corporate Voices for Working Families Web site.

By Ellie Smeallie